Psychology involves studying the mental and behavioral processes of humans. One of the branches of psychology is ‘industrial-organizational psychology,’ also known as I-O psychology that deals with the mental and behavioral functions of individuals at work.
The Importance of Understanding Human Psychology at Workplace
In any business environment, whether government or private, success is determined by the strengths and ability of workers and employees to perform tasks effectively and efficiently. But the prerequisite to achieve success is understanding human psychology and defining the factors that can drive employees to work according to their abilities and as required by the organization.
The word ‘psychology’ comes from the Greek language where ‘psyche’ means soul and ‘logos’ means studying the human mind and behavior. In these fast-moving times, every organization wants a talented group of employees that can enable success and sustainability, but only a suitable working environment can help employees to achieve a high level of productivity.
Psychology is multifaceted, and there are so many areas such as health psychology, sports psychology, marriage, family therapy, school psychology, behavioral psychology, animal psychology, and cognitive psychology.
In industrial-organizational psychology, you take the numerous elements of psychology and apply them in a workplace in a particular way so that you may see and analyze particular outcomes. Some of the most common I-O psychology applications are performance, selection, testing, and measurement of individual differences.
What is Industrial Organizational Psychology?
The main purpose of I-O psychology is to determine how to increase the productivity of employees at the workplace and improve their mental and physical well-being. Some of the key factors discussed in I-O psychology are
- How to make employees more productive
- How to achieve work-life balance
Psychology is similar to talent management and requires the application of scientific principles. The results are objective and aligned with the business outcomes. I-O psychology is a fascinating field that has recently become quite important.
Industrial-organizational psychologists employ various methods and techniques that include analyzing employee behavior, conducting leadership training, and examining the organizational structure of business companies.
Organizational psychology consulting is necessary to improve an organization’s productivity, performance, and profitability, but the effectiveness depends on the workers and employees of the organization.
An organizational psychology consultant will analyze the organization, and key emphasis will be on the processes, structures, and employees. The objective is to improve the organization’s motivation, recruitment, and progress through the employees and workers present in the organization.
The changes are implemented throughout the organization from top to bottom. The consultants are focused on determining how the culture, processes, and work environment of a business company may affect the lifestyle and efficiency of the employees.
Some of the factors that affect how individuals may function or behave in an organization are management styles, social norms, organizational structure, and role expectation. The three factors that the consultants emphasize include
- Defining the market need and the potential of organizational psychology consulting services
- What role organizational psychology consulting can play to change the dynamics of the workplace environment
- The amount of effort and resources needed for organization redesign and development
The Elements of Industrial-Organizational Psychology
I-O psychology is applied science, but proper research is also necessary. As I-O psychology stems from main psychology, therefore there are several common aspects: personnel psychology, computer interaction, and human factors. The six key subject areas include
- Performance management
The assessment, evaluations, and techniques employed by organizational psychology consultants to determine if employees are performing their work correctly and efficiently or not.
- Employee selection
The process of developing ways to know the capability and competence of a worker or employee and if he/she is the right fit for a particular position or not.
The design and implementation of certain processes, products, and systems can maximize the performance of employees and reduce the risk of any discomfort or injury.
- Training and development
The organizational psychology consultant will determine the skills and knowledge to perform a task and redesign and develop the training programs.
- Organizational development
The goal is to optimize productivity and help an organization improve revenue through easy-to-understand work processes. The equipment, system, and structure is redesigned to influence and inspire employees to meet and go beyond their true potential
The work-life factor deals with improving employee satisfaction and increasing the efficiency of the workforce. I-O consultants would try to find new ways to make the tasks feel more rewarding to the employees and also bring new ideas to improve the quality of the workplace.
The Important Tasks performed by Organizational Psychology Consultant
A workplace consists of numerous employees hired to perform particular tasks. Each employee comes with a different personality, skill set, and education qualification. For an organization to succeed, the workplace must function smoothly and efficiently to ensure success and sustainability in a competitive market.
In a workplace where the employees are satisfied, and the organization is achieving its goals, then the organizational structure is said to be strong, and conflicts that do arise are resolved quickly without the hassle or affecting the overall productivity of the organization.
Organizational psychology consulting is necessary to understand the working style and communication between an organization’s management and its employees. The consultants get a feel for the workplace environment by evaluating the behavior of the employees and how they go about performing their tasks.
The organizational psychology consultants will identify the major and minor factors that need to be fixed and work with the management of the organization to plan policies, redesign the organizational structure, organize training sessions, and carry out screenings. The key tasks performed by an organizational psychology consultant are
- Apply psychological science and scientific methods to the workplace
- Work in collaboration with the human resources department of the organization
- Devise a system or criteria that can help businesses employ qualified individuals
- Design training programs that can help motivate employees
- Structure KPIs (Key Performance Indicators) to access efficiency and performance of employees
- Improve the quality of life for both organization and its employees
Every area of psychology requires extensive research and study, and consultants need to earn a Master’s degree in psychology, which takes one or two years to complete. An organizational psychology consultant also likes to get a doctoral degree and various certifications to increase their ability and competency.
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